5 Important Steps when responding to a Trench Collapse Emergency

Brought to you by Allen Trench Safety …Think INSIDE the Box

P.O. Box 1197 ~ Battle Creek, MI 49016 ~ 1-800-295-1604

Rescue: 911

“Call 911!” The last words you ever want to say, the last words you ever want to hear. Knowing what to expect during a 911 call can help make your call go smoothly and get emergency help where and when it’s needed.

The following is a list of five important steps and procedures to keep in mind when making an emergency call:

  1. Stay calm. It’s important to take a deep breath and not get excited. Any situation that requires 911 is, by definition, an emergency.
  2. Know the locationof the emergency and the number you are calling from. This may be asked and answered a couple of times but don’t get frustrated. Even though many 911 centers have enhanced capabilities — meaning they are able to see your location on the computer screen — they are still required to confirm the information.Cell phones don’t work the same as land lines. When you call 911 from a cell phone, the call often lands in a regional center. A call-taker in a far-away city or county may answer your call. To get help to you, there are two pieces of information the call-taker needs to know immediately:Tell the call-taker which city you’re calling from. (City of Battle Creek)Tell the call-taker what type of emergency you have. (Trench cave-in trapping two workers)Remember, responders can only respond if they know where they’re going. Make sure you get the location as detailed as possible. (We are located behind the shell station at 1234 Elm Dr.)Not having an address to their work sites can often put construction workers at a great disadvantage. For this reason it may be necessary to send someone to guide responders into the emergency area.
  3. Let the call-taker guide the conversation. He or she is typing the information into a computer and may seem to be taking forever. There’s a good chance, however, that emergency services are already being sent while you are still on the line. The national average response time for an ambulance is 10-15 minutes.
  4. Follow all directions. In some cases, the call-taker will give you directions. Listen carefully, follow each step exactly, and ask for clarification if you don’t understand.
  5. Keep your eyes open.You may be asked to describe victims, suspects, vehicles, or other parts of the scene.For an inside look at what to expect during a trench rescue.
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Zeeland Board of Public Works

Mike Carter
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Allen Trench Safety is family owned and operated with over 50 years experience in the shoring industry.Currently located in southwest Michigan, ATS is proud to offer an extensive variety of shoring equipment for both sale and rental.